Kelly Leff
About Kelly Leff
Kelly Leff serves as the Director of Field Operations at Victra - Verizon Authorized Retailer, a position he has held since 2016. He has extensive experience in the telecommunications industry, with previous roles at Countrywide Mortgage Services and Nationstar Mortgage.
Work at Victra
Kelly Leff has been serving as the Director of Field Operations at Victra, a Verizon Authorized Retailer, since 2016. In this role, she oversees field operations, ensuring that the company's operational strategies align with its business objectives. Prior to her current position, she worked at Victra as the Revenue Assurance Manager from 2010 to 2016, where she focused on optimizing revenue processes and enhancing operational efficiency. Her extensive experience at Victra highlights her commitment to improving the company's performance within the telecommunications industry.
Education and Expertise
Kelly Leff studied Political Science at Point Loma Nazarene University, equipping her with analytical skills relevant to her career in telecommunications. Additionally, she attended Saddleback College, where she achieved a degree in General Studies. Her educational background supports her expertise in Policy Analysis, particularly within the telecommunications sector. This combination of education and experience enables her to navigate complex operational challenges effectively.
Background
Kelly Leff has a diverse professional background in the telecommunications and mortgage industries. She began her career at GSM Wireless, Inc as a Commission Manager from 2000 to 2004. Following this, she worked as a Loan Officer at Nationstar Mortgage from 2004 to 2006. She then transitioned to Countrywide Mortgage Services as an Account Executive, where she worked from 2006 to 2011. This varied experience has contributed to her comprehensive understanding of operations management.
Achievements in Operations Management
Kelly Leff has a demonstrated history of improving operations management within the telecommunications sector. Her roles at Victra and previous positions have allowed her to implement strategies that enhance operational efficiency and team performance. She possesses strong skills in Organizational Leadership, which contribute to effective team management and the successful execution of operational initiatives.