Kevin Beaver
About Kevin Beaver
Kevin Beaver is a Store Manager at Victra - Verizon Authorized Retailer, where he has worked since 2020. He has extensive experience in retail management, having previously held various positions at Verizon Wireless and AT&T, and is recognized for his contributions to customer retention and team performance.
Work at Victra
Kevin Beaver has been employed at Victra - Verizon Authorized Retailer as a Store Manager since 2020. In this role, he oversees store operations and staff management, ensuring that sales targets and customer service standards are met. Prior to his current position, he served as a District Training Store Manager and a Store Manager at Victra from 2016 to 2018. His experience at Victra has contributed to his understanding of retail management and customer engagement strategies.
Previous Experience in Retail Management
Before joining Victra, Kevin Beaver worked at Verizon Wireless as a Sales Representative from 2014 to 2016. He then transitioned to Victra, where he held various roles, including District Sales Manager for a brief period in 2018. He also worked at AT&T as a Retail Store Manager from 2018 to 2019. His diverse experience in retail management has equipped him with skills in team leadership and sales performance.
Achievements in Customer Retention and Sales Performance
Kevin Beaver has been recognized for achieving the highest customer retention rate in his district while working at Victra. He successfully led a team to achieve top sales performance in the region during his tenure as a Store Manager. His initiatives in customer engagement and sales strategies have positively impacted customer satisfaction and retention.
Training and Development Initiatives
Kevin Beaver developed a training program for new hires that reduced onboarding time by 20%. This program has streamlined the training process, allowing new employees to become productive more quickly. Additionally, he played a key role in the rollout of a new sales technology platform that improved sales tracking and reporting, enhancing operational efficiency.
Education and Expertise
Kevin Beaver studied at Pennsylvania College of Technology, where he earned an Associate's degree in Information Technology from 2011 to 2014. His educational background in technology complements his retail management experience, providing him with a unique perspective on integrating technology into sales and customer service.