Lester Lobo
About Lester Lobo
Lester Lobo is the General Manager at Victra - Verizon Authorized Retailer, where he has worked since 2019. He has a diverse background in management, having held positions at TRG, Arch Telecom, Cellairis, and Starbucks, and possesses experience in strategic management and leadership development.
Current Role at Victra
Lester Lobo serves as the General Manager at Victra, a Verizon Authorized Retailer, since 2019. In this role, he oversees operations, manages staff, and ensures that the store meets its sales targets. His leadership contributes to the overall performance and customer satisfaction at Victra.
Previous Experience at TRG
Before joining Victra, Lester worked at TRG - The Resource Group as a CRS Manager in the Call Center from 2010 to 2013. During his three years there, he developed skills in customer service management and operational efficiency, which are essential in the retail industry.
Professional Background in Telecommunications
Lester has significant experience in the telecommunications sector. He served as Location Manager at Arch Telecom from 2017 to 2019 in the Rochester, New York Area. His role involved managing store operations and enhancing customer engagement, which prepared him for his current position at Victra.
Educational Background
Lester studied at the University at Buffalo, where he earned a degree in Business Administration and Management from 2013 to 2016. This educational foundation supports his managerial roles and strategic decision-making in his professional career.
Leadership and Mentoring Experience
Lester has a strong focus on leadership development. He enjoys developing and grooming leaders, indicating his commitment to mentoring others. His experience in strategic management and owning multiple business locations further enhances his leadership capabilities.