Opal Cuenca
About Opal Cuenca
Opal Cuenca serves as the General Manager at Victra, where she focuses on fostering a fun and engaging environment for employees and customers. With over a decade of experience in the wireless retail industry, she has developed expertise in sales management and ethical sales strategies.
Work at Victra
Opal Cuenca serves as the General Manager at Victra, a Verizon Authorized Retailer, since 2017. In her role, she focuses on creating a fun and engaging environment for both employees and customers. Cuenca has been instrumental in implementing ethical and financially sound sales strategies that contribute to the overall success of the store.
Experience in Wireless Retail Industry
With over a decade of experience in the wireless retail industry, Opal Cuenca has developed significant expertise in sales management. Her career includes various roles that have shaped her understanding of customer engagement and team leadership. She has worked at A Wireless - Verizon Wireless Premium Retailer for 14 years, where she has held positions such as Lead Sales Consultant and Store Manager.
Previous Employment at Convergys
Prior to her current roles, Opal Cuenca worked at Convergys as a Team Leader/Manager from 2006 to 2009. This experience contributed to her management skills and provided her with a solid foundation in team dynamics and customer service.
Education and Qualifications
Opal Cuenca studied at Sam Rayburn High, where she achieved her diploma from 1999 to 2002. She furthered her education at MTI College of Business and Technology, earning an Associate's degree in Administrative Business Technology from 2002 to 2004. This educational background supports her professional development in management and business operations.