Philecia Humes
About Philecia Humes
Philecia Humes is a Corporate Trainer with extensive experience in training and communication. She has worked at notable companies such as Walt Disney World and Apple, and currently serves as a Corporate Trainer at Victra - Verizon Authorized Retailer while also holding a creative position at Apple.
Work at Victra
Philecia Humes has been employed at Victra, a Verizon Authorized Retailer, since 2020. In her role as Corporate Trainer, she is responsible for developing training programs and materials for employees. Her focus is on enhancing the skills and knowledge of the team to improve customer service and sales performance. The position allows her to leverage her extensive experience in training and communication.
Previous Experience at Walt Disney World
Philecia Humes worked at Walt Disney World from 2009 to 2013 as a Merchandise Trainer. During her four years in Orlando, Florida, she trained staff on merchandise operations and customer engagement. This role contributed to her expertise in training and development within a high-traffic retail environment.
Experience at Apple
Humes has held multiple roles at Apple, serving as a Volunteer Champion and Specialist from 2011 to 2016 in Orlando, Florida. In this capacity, she supported team initiatives and customer interactions. Since 2016, she has worked as a Creative in Cupertino, California, where she focuses on customer experience and product education.
Education and Expertise
Philecia Humes earned a Bachelor of Communication Arts & Sciences from Michigan State University. Her studies in Communication and Media Studies provided her with a solid foundation in effective communication, which she applies in her training roles. This educational background supports her ability to engage and inform diverse audiences.