Tia Durham
About Tia Durham
Tia Durham is a Store Manager at Victra - Verizon Authorized Retailer in Wilmington, North Carolina, where she has worked since 2017. She informs customers about CPR/AED classes and has a background in medical administration and cosmetology.
Work at Victra
Tia Durham has been working at Victra, a Verizon Authorized Retailer, since 2017. She serves as the Store Manager in the Wilmington, North Carolina area. In her role, she is responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. Tia informs customers about upcoming CPR/AED classes and the requirements needed for these classes as part of her customer service responsibilities. Her promotion to Store Manager occurred in December 2018, reflecting her success in sales and her commitment to the company.
Education and Expertise
Tia Durham studied at the Pennsylvania Institute of Health and Technology, where she pursued a Specialized Associates degree in Medical Office Administration from 2012 to 2013. Additionally, she attended Fayette County Area Vocational-Technical School, focusing on Cosmetology, Barber/Styling, and Nail Instruction from 2009 to 2011. Her educational background equips her with skills relevant to both medical administrative roles and customer service in retail.
Background
Tia Durham began her career at Verizon, where she worked for five years as a customer relations representative in a call center. This experience provided her with a strong foundation in customer service before she transitioned to sales. Her career path reflects a commitment to professional growth, leading her to her current position at Victra.
Achievements
Tia Durham was promoted to Store Manager at Victra in December 2018. This promotion was a result of her demonstrated passion and success in sales. Her ability to lead a team and enhance customer experiences has contributed to her recognition within the company.