Vanessa Biscardi
About Vanessa Biscardi
Vanessa Biscardi is a Content Development Specialist at Victra - Verizon Authorized Retailer, where she has worked since 2020. Her previous roles include management and training positions within the retail sector, as well as a background in criminal justice from the University of Mount Olive.
Work at Victra
Vanessa Biscardi has been employed at Victra - Verizon Authorized Retailer since 2020, serving as a Content Development Specialist. In this role, she focuses on creating and managing content that supports the company's marketing and training initiatives. Prior to her current position, she held multiple roles within Victra, including Training Coordinator and Training Specialist, where she contributed to the development and implementation of training programs for staff.
Previous Experience in Retail Management
Before joining Victra, Vanessa worked at Mattress Firm as a Store Manager from 2014 to 2017 in Wake Forest, NC. In this capacity, she was responsible for overseeing store operations, managing staff, and driving sales performance. Her experience in retail management provided her with valuable skills in customer service and team leadership.
Experience in Training and Development
Vanessa's experience in training and development includes her time at Victra, where she served as a Training Specialist and Training Coordinator. In these roles, she was involved in the creation and delivery of training materials and programs designed to enhance employee performance and product knowledge. This experience has equipped her with a strong foundation in instructional design and employee development.
Sales Experience at A Wireless
Vanessa worked as a Sales Representative at A Wireless - Verizon Authorized Retailer from 2017 to 2018 in Cary, North Carolina. In this position, she was responsible for engaging with customers, promoting products, and achieving sales targets. This role contributed to her understanding of the telecommunications industry and customer engagement strategies.
Education in Criminal Justice
Vanessa studied at the University of Mount Olive, where she earned a degree in Criminal Justice from 2007 to 2010. This educational background provided her with insights into legal systems and criminal behavior, which may inform her approach to content development and training within her current role.