Victoria Armstrong
About Victoria Armstrong
Victoria Armstrong serves as a Telesales Supervisor at Victra - Verizon Authorized Retailer, a position she has held since 2020. She has a diverse background in customer service and team leadership, with previous roles at Concentrix and One Source Communications.
Work at Victra
Victoria Armstrong has been employed at Victra, a Verizon Authorized Retailer, since 2020. In her role as Telesales Supervisor, she oversees telesales operations and manages a team to enhance customer engagement and sales performance. Her tenure at Victra has spanned four years, during which she has contributed to the company's objectives in the telecommunications sector.
Previous Employment Experience
Before joining Victra, Victoria Armstrong held various positions in the telecommunications and customer service industries. She worked at One Source Communications as a Wireline Orders Team Lead for one month in 2020. Prior to that, she was with Concentrix, where she served as a Team Leader from 2017 to 2019 and as a Customer Service Representative from 2016 to 2017. Additionally, she worked as a Senior Advisor at Concentrix for four months in 2017 and as a Wireline Order Specialist II at One Source Communications from 2019 to 2020.
Education and Expertise
Victoria Armstrong studied at Beaufort County Community College, where she focused on Business, Management, Marketing, and Related Support Services. She earned an Associate of Arts (AA) degree, which has provided her with foundational knowledge and skills applicable to her roles in management and customer service.
Career Progression
Victoria Armstrong's career has shown a steady progression in the telecommunications and customer service fields. Starting as a Customer Service Representative at Concentrix, she advanced to roles with increasing responsibility, including Team Leader and Senior Advisor. Her experience at One Source Communications further developed her leadership skills, culminating in her current position as Telesales Supervisor at Victra.