William Seawell
About William Seawell
William Seawell is a Corporate Support Analyst at Victra - Verizon Authorized Retailer, where he has worked since 2018 in Raleigh, North Carolina. He has a background in Computer Information Systems from Appalachian State University and has held various technology support roles throughout his career.
Work at Victra
William Seawell has been employed at Victra, a Verizon Authorized Retailer, since 2018. He holds multiple roles, including Retail Technology Analyst - Tier 2 and Technology Support Analyst - Tier 1 and 2. His responsibilities involve providing technical support and solutions to enhance retail operations. In addition, he has served as a Corporate Support Analyst since 2019, focusing on corporate technology needs and support. His tenure at Victra spans over six years, during which he has developed expertise in retail technology and support.
Education and Expertise
William Seawell studied at Appalachian State University from 2015 to 2018, where he pursued a degree in Computer Information Systems and Business. This educational background has equipped him with the technical and business knowledge necessary for his roles in technology support and analysis. His studies have contributed to his ability to address complex technical issues and provide effective solutions in a retail environment.
Background
Before joining Victra, William Seawell gained experience in various technical roles. He worked as a Facilities Technician at Appalachian State University for three months in 2016. Additionally, he served as a Student Technician from 2017 to 2018, where he supported the university's technology needs for seven months. Earlier in his career, he was employed as a Technology Specialist at Office Depot from 2013 to 2014, where he developed his skills in customer service and technical support.
Professional Experience
William Seawell's professional experience includes a range of technical support roles. At Victra, he has held positions that involve both tiered technology support and corporate analysis. His earlier roles at Appalachian State University and Office Depot provided foundational skills in facilities management and technology support. This diverse experience has contributed to his current capabilities in addressing retail technology challenges.