Audrey Arseneau
About Audrey Arseneau
Audrey Arseneau serves as the Director of Ticketing at Oak View Group, having transitioned from her previous role as Senior Box Office Manager at Spectra. With over a decade of experience in ticketing operations in Hamilton, Ontario, she has received recognition for her work, including the 2019 Box Office Star Award.
Current Role at Oak View Group
Audrey Arseneau serves as the Director of Ticketing at Oak View Group, a position she has held since 2022. In this role, she oversees ticketing operations in Hamilton, Ontario, Canada. Her responsibilities include managing ticket sales strategies, optimizing customer experiences, and ensuring efficient ticketing processes for events.
Previous Experience at Spectra
Prior to her current position, Audrey Arseneau worked at Spectra, formerly known as Global Spectrum, from 2013 to 2022. She initially served as the Box Office Manager for six years before transitioning to the role of Senior Box Office Manager for an additional three years. During her tenure, she developed a strong foundation in ticketing operations and customer service.
Career Progression in Ticketing
Audrey Arseneau's career in the ticketing industry reflects a clear progression of roles and responsibilities. Starting as Box Office Manager at Spectra, she advanced to Senior Box Office Manager and then transitioned to her current role at Oak View Group. This trajectory highlights her growing expertise and leadership in ticketing operations.
Achievements in Ticketing
In recognition of her contributions to the ticketing field, Audrey Arseneau received the Box Office Star Award at the Spectra Box Office, Marketing & Sales Conference in 2019. This award underscores her commitment to excellence in ticketing management and her impact within the industry.
Expertise in Ticketing Operations
With over a decade of experience in managing ticketing operations in Hamilton, Ontario, Audrey Arseneau has developed extensive knowledge in the field. Her expertise encompasses various aspects of ticket sales, customer engagement, and operational efficiency, making her a valuable asset in the ticketing industry.