Malika White
About Malika White
Malika White serves as the Premium Guest Services Supervisor at Oak View Group, a position she has held since 2021. She has a diverse background in e-commerce and customer service, with experience at several companies including Under Armour and Tessemae's.
Work at Oak View Group
Malika White has served as the Premium Guest Services Supervisor at Oak View Group since 2021. In this role, she is responsible for overseeing premium guest services at CFG Bank Arena in Baltimore, Maryland. Her position involves ensuring a high level of service and satisfaction for guests attending events at the arena.
Previous Experience in E-commerce
Prior to her current role, Malika White worked as an E-commerce Compliance Specialist at W.F. Young, Inc. from 2022 to 2023. She also held the position of E-commerce Specialist at Tessemae's from 2020 to 2021. Her experience in these roles focused on managing compliance and enhancing e-commerce operations.
Background in Customer Service
Malika White has a strong background in customer service, having worked at Under Armour as an Ecommerce Customer Service representative from 2018 to 2020. She also gained experience in retail customer service at Best Buy as a Musical Instruments Specialist from 2011 to 2014 and at Walgreens as a Pharmacy Technician from 2015 to 2017.
Education and Expertise
Malika White earned a Bachelor's degree in Marketing from Morgan State University, specifically from the Graves School of Business & Management. Her studies spanned from 2013 to 2018, providing her with foundational knowledge in marketing principles and practices.
Experience in Tech and Innovation
In 2024, Malika White briefly worked as a Tech Startup & Innovation Fellow at Colorwave. This role, which lasted for one month, allowed her to engage with innovative practices in the tech startup environment, contributing to her diverse professional background.