Paul Francis
About Paul Francis
Paul Francis serves as the Vice President of Operations at Oak View Group, a position he has held since 2023. He has extensive experience in operations management, having previously held roles at various companies including Wally's Fine Wine and Grill Concepts, Inc.
Current Role at Oak View Group
Paul Francis serves as the Vice President of Operations at Oak View Group, a position he has held since 2023. In this role, he is responsible for overseeing operational strategies and ensuring efficient management practices within the organization. His leadership contributes to the company's objectives in the entertainment and sports sectors, particularly in Los Angeles, California.
Previous Experience at Grill Concepts, Inc.
Prior to his current role, Paul Francis worked as the Director of Operations - Restaurant Services at Grill Concepts, Inc. from 2015 to 2020. During his five years in this position, he focused on enhancing operational efficiency and service quality across multiple restaurant locations in the Greater Los Angeles Area.
Role at Wally's Fine Wine, Spirits & Gourmet Market
From 2020 to 2023, Paul Francis held the position of Director of Retail & Restaurant Operations at Wally's Fine Wine, Spirits & Gourmet Market. His responsibilities included managing both retail and dining operations, ensuring a high standard of customer service and operational effectiveness.
Advisory Board Member at Rutgers Customer Experience
Paul Francis served as an Advisory Board Member for the Customer Experience program at Rutgers from 2018 to 2020. In this role, he contributed insights and expertise to enhance customer engagement strategies and improve overall service delivery.
Early Career at The Esprit Group and White Stuff
Paul Francis began his career in the retail and hospitality sectors, working as an Assistant Manager at White Stuff from 1999 to 2001 in London and Courchevel. He later joined The Esprit Group as Operations Manager, where he worked from 2006 to 2015, focusing on operational management in the London area.