Ryan Duncan
About Ryan Duncan
Ryan Duncan serves as the General Manager of Hospitality at Oak View Group, where he has worked for 11 months at the Stormont Vail Event Center. With over 20 years of experience in the hospitality industry, he has held various managerial roles and has a strong educational background in restaurant management and business administration.
Current Role at Oak View Group
Ryan Duncan serves as the General Manager of Hospitality at Oak View Group, a position he has held since 2023. He is responsible for overseeing operations at the Stormont Vail Event Center. His role involves managing hospitality services, ensuring customer satisfaction, and optimizing operational efficiency within the venue.
Previous Experience in Hospitality Management
Ryan Duncan has extensive experience in hospitality management, having worked in various roles across multiple establishments. He was a Restaurant Manager at Chilis Grill & Bar from 2001 to 2003 and later served as Area Manager at Pizza Hut from 2004 to 2006. He also held the position of General Manager at Hawaiian Bros Island Grill from 2021 to 2023 and was a Training General Manager at Starbucks from 2006 to 2008.
Entrepreneurial Ventures in the Hospitality Industry
Ryan Duncan has demonstrated entrepreneurial skills by creating and operating several businesses in the hospitality sector. He owned Pizza Pub from 2012 to 2018, where he developed a QSR pizza concept, and he also managed a bar and entertainment venue along with a retail liquor store. These ventures contributed to his understanding of building successful hospitality businesses.
Educational Background and Qualifications
Ryan Duncan has a diverse educational background. He studied Restaurant, Culinary, and Catering Management at Johnson County Community College. He also achieved an Associate of Computer Science from Topeka Technical School, focusing on Computer Programming and Networking. Additionally, he is pursuing a Bachelor of Business Administration in Human Resources Management at Western Governors University, expected to complete in 2024.
Expertise in Hospitality Management
With over 20 years of experience in restaurant and hospitality management, Ryan Duncan possesses expertise in various critical areas. His skills include P&L management, KPI analysis, and the development and implementation of Standard Operating Procedures (SOPs). This extensive experience has equipped him with a keen understanding of the hospitality industry's operational dynamics.