Aisha A. Castorena
About Aisha A. Castorena
Aisha A. Castorena is a Chat Service Specialist at Viking Cruises with a background in network management and customer service roles.
Currently working at Viking Cruises
Aisha A. Castorena is currently serving as a Chat Service Specialist at Viking Cruises. She made the transition to Viking Cruises over four years ago, bringing her customer service expertise to the hospitality industry. In her current role, she specializes in chat services, helping to resolve customer inquiries efficiently and enhance their overall experience with the cruise line.
Previous Role at California Pizza Kitchen
Before joining Viking Cruises, Aisha worked as a Hostess at California Pizza Kitchen in Encino, CA from 2018 to 2019. During her one-year tenure, she honed her skills in customer service, welcoming guests and ensuring they had a pleasant dining experience.
Experience at Regal Medical Group
Aisha A. Castorena gained substantial experience in network management and coordination through her three years at Regal Medical Group in Northridge, CA from 2016 to 2019. She held the roles of Network Management Coordinator and Network Coordinator, where she was involved in coordinating and managing network functions, showcasing her adeptness in organizational roles.
Roles at California State University, Northridge
Aisha's early career included various positions at California State University, Northridge. She worked as an Office Assistant for the Associated Students from 2012 to 2015 and as a Building Manager - Sport Clubs from 2011 to 2013. These roles allowed her to develop her administrative and managerial skills while contributing to a supportive university environment.
Education at California State University, Northridge
Aisha A. Castorena holds a Bachelor’s Degree in Sociology from California State University, Northridge, where she studied from 2009 to 2015. Her education in sociology provided her with deep insights into social behavior and organizational structures, which have been beneficial in her various professional roles.