Alex Ivanov
About Alex Ivanov
Alex Ivanov is a Guest Services Agent and Night Auditor at Viking Cruises with over 20 years of experience in the cruise and hospitality industry.
Current Role at Viking Cruises
Alex Ivanov currently holds dual positions at Viking Cruises, working as a Guest Services Agent and a Night Auditor. His responsibilities likely span handling guest inquiries, resolving issues, and performing night-time audits to ensure operations run smoothly. These roles leverage his extensive experience in both guest services and financial auditing, contributing to the seamless experience Viking Cruises aims to provide to its passengers.
Extensive Experience in the Cruise Industry
With over 20 years of experience in the cruise and hospitality industry, Alex Ivanov has worked with several renowned cruise lines. His career includes roles at Uniworld Boutique River Cruise Collection, where he served as a Night Receptionist and Waiter, and Royal Olympic Cruises as a Waiter. His diverse roles have taken him to international locations, including France, Greece, and Switzerland, showcasing his adaptability and commitment to guest service excellence.
Background in Hospitality and Security
Alex Ivanov began his career in the hospitality industry as a Security personnel at Piccadilly EAD in Varna, Bulgaria. He worked there for six years, gaining foundational experience in maintaining a safe environment for guests and staff. This role marked the start of his extensive career, which has since evolved to encompass various positions in guest services and management across different sectors.
Educational Background in Tourism Management
Alex Ivanov studied at the College of Tourism in Varna, Bulgaria, where he achieved a degree in Tourism Management. His academic background provided him with a solid foundation in tourism principles, which he has applied throughout his career in the hospitality and cruise industries. This education has equipped him with the necessary skills to excel in various guest service roles.
Transition from Construction to Hospitality
Before re-entering the hospitality sector, Alex Ivanov worked at Ultimainvest LTD as a Manager of Projects and Sales in the construction industry in Bulgaria. He spent three years in this role from 2007 to 2010. Following this, he transitioned back to hospitality, leveraging his managerial experience in different capacities. This diverse background highlights his versatile skill set and ability to adapt to various industries.