Alexandre Pham Chuong
About Alexandre Pham Chuong
Alexandre Pham Chuong is the Director IT Onboard Operations at Viking in Bâle, Suisse, with extensive experience in IT operations within the cruise industry.
Director IT Onboard Operations at Viking
Alexandre Pham Chuong is currently the Director of IT Onboard Operations at Viking, based in Bâle, Suisse. In this role, he leads the IT operations on Viking's fleet, ensuring that all onboard technology systems function efficiently. His responsibilities include overseeing the continuous enhancement of IT infrastructure, addressing any technical issues that arise, and implementing new technological solutions to improve onboard passenger experiences.
Career at Viking Cruises
Alexandre has had an extensive and progressive career at Viking Cruises, spanning over 11 years. He began as a Senior IT Engineer from 2013 to 2014 before advancing to IT Operational Manager from 2014 to 2024. He then served as the Head Of IT Onboard Operations from 2016 to 2024. Most recently, he holds the position of Director of IT Onboard Operations. During his tenure, he has been instrumental in several significant projects, including major IT infrastructure overhauls and digital transformation initiatives that have enhanced onboard services and passenger experiences.
Experience as IT Consultant at Indexware
Before joining Viking, Alexandre worked as an IT Consultant at Indexware from 2010 to 2013 in Région de Strasbourg, France. In this role, he provided expert IT advice and solutions to clients, ensuring their systems were robust and effective. His experience here further solidified his technical expertise and prepared him for leadership roles in IT operations.
Roles in Network Systems Engineering
Early in his career, Alexandre held positions in network systems engineering. He worked as a System Engineer - Network at SCC from 2005 to 2010 and as a Network System Administrator at Steria from 2003 to 2005. These roles involved managing and maintaining network infrastructures, ensuring connectivity and system reliability. His technical skills in network engineering laid a solid foundation for his later roles in IT management.
Freelance IT Services at AlexPC
From 2002 to 2013, Alexandre provided freelance IT services through his business, AlexPC, in Colmar, Grand Est, France. During this period, he delivered personalized IT solutions and support to various clients, showcasing his ability to manage IT projects independently and deliver high-quality service. This entrepreneurial experience contributed to his adeptness at tackling diverse IT challenges and managing client relationships.