Chris Schmitz
About Chris Schmitz
Chris Schmitz is the Program Director at Viking Cruises, with over 15 years of experience in the cruise and hospitality industry, including roles at PONANT, AIDA Cruises, and Rocco Forte Hotels.
Current Position at Viking Cruises
Chris Schmitz currently holds the position of Program Director at Viking Cruises, specifically overseeing activities and entertainment on river cruises. His role involves coordinating guest services and ensuring a high level of satisfaction among cruise passengers. Schmitz has been with Viking Cruises since 2012, undertaking various positions before becoming Program Director.
Previous Roles at Viking Cruises
Before his current role, Chris Schmitz worked as Program Service Manager at Viking Cruises from 2013 to 2014, and previously served as Program Director from 2012 to 2013, also on river cruises. These roles involved managing entertainment programs and guest services, contributing to his extensive experience in the cruise industry.
Experience at PONANT and AIDA Cruises
Chris Schmitz served as a Cruise Director at PONANT from 2011 to 2012, where he was responsible for overseeing guest entertainment and activities on ocean cruises. Prior to that, he worked at AIDA Cruises from 2008 to 2011 as a Moderator and Theater Host, engaging guests with various entertainment programs. He also held an earlier role at AIDA Cruises in the Entertainment team from 2005 to 2007.
Early Career at Rocco Forte Hotels
Chris Schmitz began his career in the hospitality industry at Rocco Forte Hotels in München, working as a Doorman/Concierge from 2007 to 2008. This role helped him develop foundational skills in guest services and hospitality, which he later applied to his roles in the cruise industry.
Experience in Cruise and Hospitality Industry
With over 15 years of experience in the cruise and hospitality industry, Chris Schmitz has developed extensive expertise in managing guest services and entertainment on both river and ocean cruises. His career highlights include positions such as Program Director and Cruise Director, with responsibilities that span guest engagement, entertainment coordination, and overall passenger satisfaction.