Clecio Primo
About Clecio Primo
Clecio Primo is the Sr. Vice President of Air Operations and Call Center at Viking Cruises, with extensive experience in air operations, call center management, and global travel procurement.
Current Role at Viking Cruises
Clecio Primo is the Senior Vice President of Air Operations and Call Center at Viking Cruises. He has been with the company since March 2019, based in Woodland Hills, California. In this role, he oversees the airline operations and call center management, contributing to the seamless travel experience for Viking Cruises' clients. His extensive background in air operations and call center management makes him a valuable asset to the organization.
Experience at Princess Cruises
Clecio Primo has a rich history with Princess Cruises, where he performed in several senior roles. From 2018 to 2019, he served as Vice President of Innovation Implementation. From 2014 to 2018, he held the role of Vice President of Air Services and Global Travel Sourcing. Earlier, he was Vice President of Strategic Commercial Analysis and Air Services for five months starting in 2013. His time at Princess Cruises highlights his expertise in air services, global travel sourcing, and strategic commercial initiatives.
Role at Carnival Corporation
Clecio Primo was the Head of Global Travel Procurement at Carnival Corporation from 2014 to 2018. In this position, he managed the global travel procurement strategies, ensuring efficiency in the company's travel operations. His experience in this role has equipped him with the necessary skills to handle large-scale travel logistics and procurement processes.
Air Operations and Call Center Management
Clecio Primo possesses extensive experience in air operations and call center management. His current role at Viking Cruises focuses on optimizing airline operations and managing call center efficiency. This builds on his previous experience at Princess Cruises, where he managed air services and global travel sourcing, ensuring streamlined operations and superior customer service.
Strategic Commercial Analysis
Clecio Primo has been involved in strategic commercial analysis during his tenure at Princess Cruises from 2013 to 2014. This role required a deep understanding of market dynamics, financial analysis, and strategic planning. His expertise in this area enabled him to contribute to the company's commercial strategies and operational efficiencies.