Florian Spitzli
About Florian Spitzli
Florian Spitzli is a Service Center Manager at Viking Cruises and the owner of SpitzliCraft, known for his technical support expertise and positive work attitude.
Current Role as Service Center Manager
Florian Spitzli serves as the Service Center Manager at Viking Cruises, located in the Basel Area, Switzerland. In this role, he is responsible for managing the service center operations and ensuring high-quality service delivery to customers. His experience in IT technical support and management roles equips him with skills essential for his current position. Florian leverages his background in technical support to enhance operational efficiency and service quality.
Owner of SpitzliCraft
Florian Spitzli is the owner of SpitzliCraft, the creators of Atherys Horizons. As the owner, he guides the overall direction and operations of the company. He utilizes his expertise in web application development and IT support to manage and grow the business. His role at SpitzliCraft exemplifies his entrepreneurial spirit and commitment to creating engaging experiences for users.
Previous Experience in IT Technical Support
Florian Spitzli has extensive experience in IT technical support. From 2014 to 2020, he worked at Viking Cruises providing IT technical support in the Basel Area, Switzerland. Before that, he served at Roche from 2011 to 2014. His roles involved troubleshooting technical issues, maintaining IT systems, and providing support to ensure smooth operations. Florian's background in IT technical support has been fundamental in honing his problem-solving skills and technical knowledge.
Career as Moderator at Gazamo
From 2015 to 2016, Florian Spitzli worked at Gazamo as a Moderator for Atherys Ascended. In this role, he moderated content and maintained community guidelines for the game. Florian's work as a moderator required strong communication skills and the ability to manage online communities effectively. This experience contributed to his understanding of user engagement and community management.
Educational Background and Qualifications
Florian Spitzli studied at DMS 3 Basel where he focused on pedagogy and psychology, achieving a diploma. His education provided him with valuable skills in understanding human behavior and learning processes. This knowledge complements his technical expertise, allowing him to train and support users more effectively. Florian's educational background supports his versatility in various professional roles.