Frank Zimmermann
About Frank Zimmermann
Frank Zimmermann is a Hotel Manager at Viking Cruises with over 20 years of experience in the hospitality industry, having held various managerial positions in multiple countries.
Company
Frank Zimmermann is currently employed as a Hotel Manager at Viking Cruises. Viking Cruises is renowned for its high-standard services in river and ocean cruises, catering to a clientele seeking luxurious and enriching travel experiences.
Title
Frank Zimmermann holds the title of Hotel Manager at Viking Cruises. In his role, he oversees the overall hotel operations onboard the cruise, ensuring that guests receive exceptional service and that all hotel functions run smoothly.
Education and Expertise
Frank Zimmermann earned his Hotelfachmann (hotel management qualification) from BSZ 10 and Hotel Fürstenhof Leipzig, completing his studies in 2003. His education laid a solid foundation for his career in the hospitality industry, providing him with critical skills and knowledge in hotel management.
Professional Background
Frank Zimmermann began his career immediately after completing his education in 2003. His initial roles included Shift Lead at ArabellaSheraton in Davos, followed by Assistant Front Office Manager and Restaurant Manager at Hotel Parkresidenz in Rottach-Egern. He later took on front office management roles at prestigious hotels such as Four Points by Sheraton Panoramahaus Dornbirn, Aldiana Alcaidesa, and Aldiana Makadi Bay. He has extensive international experience, having worked in Germany, Austria, Egypt, and the UK.
Previous Roles at Viking Cruises
Before his current role as Hotel Manager, Frank Zimmermann served as Chief Receptionist at Viking Cruises from 2013 to 2016. His responsibilities included overseeing the reception area, managing guest inquiries, and ensuring a seamless check-in and check-out process for all guests.
Experience in Front Office Management
Frank Zimmermann has a robust background in front office management, having held positions as Front Office Manager at Marriott Leipzig, Four Points by Sheraton Panoramahaus Dornbirn, and Aldiana Alcaidesa. These roles required him to manage front desk operations, lead teams, and deliver exceptional guest service. His experience spans across various hospitality environments, including luxury hotel chains and resorts.