Guidance Sisya
About Guidance Sisya
Guidance Sisya is an Assistant Waiter at Viking in the United States, with previous experience at Caesars Palace Dubai and a strong background in hospitality and customer service.
Current Position at Viking
Guidance Sisya is currently employed as an Assistant Waiter at Viking in the United States. In this role, Guidance assists in delivering high-quality dining experiences to guests. The position involves supporting the main waiting staff, ensuring that customer needs are met efficiently and effectively.
Previous Work Experience at Caesars Palace Dubai
Between 2021 and 2023, Guidance Sisya served as a Waiter at Caesars Palace Dubai in the United Arab Emirates. During this time, Guidance was responsible for providing exceptional service in a luxury environment, catering to up to 70 guests per night and ensuring timely delivery of meals. His role involved meticulous attention to detail and a strong focus on guest satisfaction.
Professional Role at FKE
Guidance Sisya's tenure at FKE included roles as both an Office Assistant and an Assistant. From 2020 to 2021, he worked for four months as an Office Assistant, and concurrently for one year as an Assistant. These roles involved various administrative tasks, contributing to the efficient operation of the office.
Experience as Food Server at Granddaddy Hotel
From 2020 to 2021, Guidance Sisya was employed as a Food Server at the Granddaddy Hotel in Cape Town, Western Cape, South Africa. During his eight-month tenure, he gained experience in providing food service in a hotel environment, ensuring guest satisfaction with prompt and courteous service.
Academic Background in Hospitality and Business
Guidance Sisya has a robust educational background that includes an Associate's degree in Electrical from the College of Cape Town, completed in 2021. He also earned a Diploma of Education in Hospitality Administration/Management from Alison in 2020. Additionally, he studied Business, Management, Marketing, and Related Support Services at Leap High School, obtaining an Associate's degree over a four-year period from 2015 to 2019.
Skills and Performance Metrics
Guidance Sisya has demonstrated exceptional skills in handling payment transactions, with an accuracy rate of 99.9%. He is known for his ability to meet and exceed guest needs and expectations consistently, providing service in a warm, sincere, and friendly manner. His professional track record highlights his commitment to delivering outstanding customer experiences.