Jessica Gleeson
About Jessica Gleeson
Jessica Gleeson is a Technology Support professional at Viking Cruises in Basel Area, Switzerland, with a background in IT service and customer support.
Current Role at Viking Cruises
Jessica Gleeson currently holds the position of Technology Support at Viking Cruises in the Basel Area, Switzerland. In this role, she provides technological assistance and support to ensure smooth operations within the company. Her responsibilities likely involve troubleshooting technical issues, assisting employees with IT-related problems, and ensuring effective use of technology systems within the organization.
Past Experience at Opel Vauxhall Finance
From 2017 to 2018, Jessica Gleeson worked as an Enterprise Access Control Analyst at Opel Vauxhall Finance. During her one-year tenure, she was responsible for managing and overseeing access control systems, ensuring that only authorized personnel had access to key enterprise resources. This role necessitated a strong attention to detail and a comprehensive understanding of security protocols.
Multilingual IT Service Desk Analyst at GM Financial
Jessica Gleeson served as a Multilingual IT Service Desk Analyst at GM Financial from 2016 to 2017. In this position, she utilized her language skills to provide IT support to a diverse user base. She managed and resolved various IT issues and inquiries, ensuring efficient service delivery and customer satisfaction. This role required both technical expertise and strong communication skills in multiple languages.
Education and Multilingual Degree
Jessica Gleeson completed her education at Cardiff University, where she earned a degree in European Studies with a focus on French and Italian. Studying from 2009 to 2013, she developed her multilingual abilities and gained a comprehensive understanding of European culture and politics. This educational background equipped her with valuable language skills and a broad perspective on international issues.