Johnathan Dyson
About Johnathan Dyson
Johnathan Dyson is the Program Director at Viking Cruises in Europe, with a background in revenue management and customer service in the Leisure and Hospitality industry.
Company and Current Role
Johnathan Dyson is currently serving as a Program Director at Viking Cruises. In his current role, he operates within Europe, where he oversees various programs and ensures high standards of service and operations. His methodical and intuitive approach helps in achieving high levels of service, efficiency, and excellence.
Previous Experience at Carnival UK
Before joining Viking Cruises, Johnathan Dyson worked at Carnival UK, specifically with P&O Cruises and Cunard. From 2017 to 2020, he held the role of Shore Excursions Manager, and from 2015 to 2017, he was a Shore Excursions Assistant. During his tenure, he was responsible for managing shore excursion operations and contributing to enhancing the customer experience.
Early Career in Travel Industry
Johnathan Dyson began his career in the travel industry by working as a Travel Advisor for TUI and Thomas Cook. In 2013, he worked at TUI in Doncaster, South Yorkshire, and then moved to Thomas Cook in Barnsley, South Yorkshire, for a brief period. He also had a stint as an Overseas Holiday Advisor for TUI in Lanzarote, Canary Islands, Spain, in 2014.
Education Background
Johnathan Dyson attended Thirsk School & Sixth Form College from 2007 to 2012. This foundation has contributed to his career by providing a thorough educational grounding, which he has since applied throughout his various roles in the travel and hospitality industry.
Promotion and Leadership
In 2017, Johnathan Dyson was promoted to P&O Cruises’ youngest ever Shore Excursions Manager at the age of 21. This promotion is indicative of his strong leadership skills, positive attitude, and high emotional intelligence, which have been recognized and rewarded in his professional journey.