Justin Gomolka
About Justin Gomolka
Justin Gomolka is a Customer Service Supervisor at Viking Cruises in Tempe, Arizona, with over six years of experience at the company and a background in entrepreneurship and digital strategy.
Current Role at Viking Cruises
Justin Gomolka holds the position of Customer Service Supervisor at Viking Cruises, based in Tempe, Arizona, United States. His responsibilities likely include overseeing customer service representatives, ensuring quality customer interactions, and addressing customer concerns effectively. His extensive background in both sales and customer service roles within the travel industry positions him well to lead a team focused on delivering exceptional service experiences.
Past Roles at Viking Cruises
Justin Gomolka has progressed through various roles at Viking Cruises over the last 6 years. He began as a Travel Sales Consultant in Greater Boston Area in 2016, transitioning to a Customer Service Specialist in early 2017. He then served as Lead Customer Service Representative from 2017 to 2019 in Greater Boston Area and continued in the same role from 2019 to 2021 in Tempe, AZ before being promoted to Customer Service Supervisor. Each role has contributed to his deep understanding of the company’s operations and customer service protocols.
Experience at Galavantier
Justin Gomolka worked at Galavantier in Las Vegas, Nevada Area as part of the Digital Strategy and Operations team from 2012 to 2015. During this tenure, he gathered substantial experience in digital strategy, which likely involved managing online marketing campaigns, optimizing digital operations, and contributing to the company’s overall strategic direction.
Entrepreneurial Background
Justin Gomolka has a strong entrepreneurial background, having served as CEO of Gomvents Corp. for 14 years from 2003 to 2017, and Best Bath Store, LLC for 7 years from 2005 to 2012. His entrepreneurial journey began while he was still in university, underscoring his initiative and dedication. These roles involved overseeing company operations, driving business growth, and implementing strategic plans, which provided him with a robust foundation in business management and leadership.
Educational Background
Justin Gomolka studied at Suffolk University, where he earned a Bachelor of Science in Business Administration (BSBA) with a focus on Entrepreneurship/Entrepreneurial Studies. Attending from 2003 to 2007, he gained valuable theoretical and practical insights into starting and running a business, equipping him with skills that have supported his varied career path in both entrepreneurship and customer service roles.