Konstantin Gaev
About Konstantin Gaev
Konstantin Gaev is the Guest Services Manager at Viking Cruises, with extensive experience in guest services management within the cruise industry.
Title
Konstantin Gaev serves as the Guest Services Manager at Viking Cruises. In this role, he oversees guest satisfaction, manages service teams, and ensures a high-quality experience for all passengers aboard Viking Cruises.
Current Role at Viking Cruises
Currently, Konstantin Gaev holds the position of Guest Services Manager at Viking Cruises. His responsibilities include managing guest relations, coordinating service delivery, and addressing passenger inquiries and issues. Since assuming this role, he has contributed to maintaining the high standards of guest services that Viking Cruises is known for.
Previous Role at Viking River Cruises
Prior to his current role, Gaev worked as a hotel receptionist at Viking River Cruises. His primary duties included reception desk management, guest check-in/check-out, and providing assistance with guest needs and inquiries. This role laid the foundation for his transition into higher managerial responsibilities.
Experience in Guest Services Management
Konstantin Gaev has been with Viking Cruises since March 2013, bringing extensive experience in guest services management within the cruise industry. His career progression from a hotel receptionist at Viking River Cruises to a managerial role at Viking Cruises showcases his expertise and dedication to improving guest experiences.