Kristine Remick
About Kristine Remick
Kristine Remick is a Customer Service Representative at Viking Cruises and an Appeals and Grievance Coordinator at Health Net, with experience in both the travel and healthcare industries.
Title - Customer Service Representative
Kristine Remick serves as a Customer Service Representative at Viking Cruises. Her role involves assisting clients with inquiries, resolving issues, and providing top-notch customer service to ensure a positive travel experience. She has been working with Viking Cruises since May 2016, leveraging her extensive customer service background to support the company's clientele.
Company - Health Net
Kristine Remick is currently employed at Health Net as an Appeals and Grievance Coordinator in Woodland Hills, California. In this role, she addresses complex customer concerns, processes appeals, and handles grievance cases to ensure that all client issues are appropriately managed and resolved. Kristine's experience with Health Net also includes working as a Customer Service Representative, demonstrating her depth of expertise in the healthcare industry.
Education and Expertise
Kristine Remick attended the University of Wisconsin–Milwaukee. Her educational background, combined with her extensive professional experience, makes her well-versed in handling diverse customer service environments. Kristine's expertise spans the travel and healthcare industries, where she has honed her skills in customer interaction, problem-solving, and service coordination.
Previous Work Experience
Before her current roles, Kristine Remick worked at Sears & Co. in the Bahamas as an Appointment Setter from 2005 to 2006. This international experience provided her with a unique perspective on customer service beyond the U.S. She also held multiple positions at Health Net, gaining valuable insights and skills in different aspects of customer service and support within the healthcare industry.
Background in Travel and Healthcare Industries
Kristine Remick has built a diverse career with significant experience in both the travel and healthcare sectors. At Viking Cruises, she works on enhancing customer satisfaction for travelers, while at Health Net, she manages appeals and grievances, ensuring compliance and client satisfaction in the healthcare domain. Her ability to navigate and excel in different industries highlights her flexibility and broad skill set.