Maja Milenković
About Maja Milenković
Maja Milenković is a Guest Service Agent at Viking with a background in hospitality management and teaching English in Beijing, China.
Current Employment at Viking
Maja Milenković currently serves as a Guest Service Agent at Viking. In this role, she is responsible for handling various guest-related services and ensuring a high level of customer satisfaction. Her work involves direct interaction with guests, addressing their needs, and providing information about the services available. This position at Viking leverages her extensive background in the hospitality industry and her skills in guest engagement.
Prior Role as an English Teacher at BeidaKid
From 2021 to 2023, Maja Milenković worked as an English Teacher for BeidaKid in Beijing, China. During this tenure, she taught English to non-native speakers, helping students develop language skills and improve their fluency. This role required her to adapt to a new culture and utilize innovative teaching methods to engage her students effectively.
Experience with F&B Konsalting as a Recruiter
In 2020, Maja Milenković briefly worked as a Recruiter for F&B Konsalting in Vrnjačka Banja, Centralna Srbija, Serbia. During her two-month involvement, she was tasked with identifying and recruiting potential candidates for various positions within the hospitality sector. This role enhanced her understanding of the recruitment process and honed her skills in evaluating candidates.
Assistant Food and Beverage Manager at Hotel Pegaz Holiday Resort
Maja Milenković served as the Assistant Food and Beverage Manager at Hotel Pegaz Holiday Resort for five months in 2020. In this capacity, she assisted in managing the food and beverage operations, ensuring quality service and customer satisfaction. Her responsibilities included overseeing staff, coordinating with suppliers, and maintaining inventory levels, which provided her with valuable managerial experience in hospitality.
Educational Background in Hospitality Management
Maja Milenković holds a Master's degree in Hotel, Motel, and Restaurant Management from the Faculty of Hotel Management and Tourism Vrnjačka Banja, which she completed in 2020. She also earned a Bachelor's degree in Hospitality Administration/Management from the Faculty of Hospitality and Tourism Management, where she studied from 2015 to 2019. Her educational background provides a strong foundation in various aspects of the hospitality industry.