Marko Krstic
About Marko Krstic
Marko Krstic is a Guest Service Agent at Viking Cruises with over 15 years of experience in the cruise industry, having worked in various roles including Waiter and Concierge.
Current Position at Viking Cruises
Marko Krstic currently works as a Guest Service Agent at Viking Cruises. In this role, he is responsible for assisting guests and ensuring their needs are met during their cruise experience. With over 15 years of experience in the cruise industry, Marko brings extensive knowledge and expertise to his current position. He has been with Viking Cruises for over 8 years, showcasing his long-term commitment and proficiency in delivering high-quality guest services.
Previous Roles at Viking Cruises
Before taking on his current role as a Guest Service Agent, Marko Krstic worked as a Concierge at Viking Cruises from 2015 to 2016. During this time, he was stationed in Europe, where he honed his skills in guest relations and services. His transition from Concierge to Guest Service Agent highlights his versatility and capability in various customer-facing roles within the cruise industry.
Experience at Princess Cruises
Marko Krstic has an extensive background with Princess Cruises, where he worked as a Waiter from 2008 to 2015. Over his 7-year tenure in Hamilton, Bermuda, Marko gained substantial experience in hospitality and customer service. This role was a foundational part of his career in the cruise industry, helping him develop the expertise that he continues to utilize in his current position.
Educational Background
Marko Krstic studied at the University of Economics-FABUS in Novi Sad, where he earned a Bachelor's degree in Banking and Insurance. His academic tenure lasted from 2008 to 2014. This educational background provided him with a strong foundation in financial and economic principles, which enhances his ability to manage guest services efficiently.
Extensive Cruise Industry Experience
Starting his career in the cruise industry in 2008, Marko Krstic has accumulated over 15 years of experience across various roles. His diverse positions—including Waiter, Concierge, and Guest Service Agent—demonstrate his adaptability and broad skill set. Marko's extensive experience in international environments, such as Europe and Bermuda, has equipped him with the ability to cater to a diverse range of guests effectively.