Melissa Vega
About Melissa Vega
Melissa Vega is the Product Build Lead at Viking Cruises, where she has worked for over a decade, transitioning from customer service to product development roles.
Current Role at Viking Cruises
Melissa Vega is currently the Product Build Lead at Viking Cruises. In this role, she is responsible for overseeing the development and implementation of new products within the company. Her role involves collaborating with various departments to ensure smooth product launches and that the produced goods meet the company’s quality and operational standards.
Professional Experience at Viking Cruises
Melissa Vega has been with Viking Cruises for over a decade, joining the company in 2011. Starting as a Customer Service Representative, she spent two years in this role, handling customer inquiries and improving the guest experience. She was then promoted to Product Build Specialist, where she worked from 2013 to 2019, focusing on developing and refining company products. In 2019, she was elevated to the position of Product Build Lead, underscoring her growth and expertise within the organization.
Previous Work Experience
Before her extensive career at Viking Cruises, Melissa Vega worked at Princess Cruises from 2005 to 2011, focusing on Incentives and Large Groups. Prior to that, she had a brief stint as an Accounting Assistant at Delta Scientific from 2004 to 2005. These roles helped her develop a varied skill set that includes customer service, product development, and accounting, which she leverages in her current position.
Educational Background
Melissa Vega attended Fillmore High School and later pursued higher education at the College of the Canyons. This foundational education supported her professional journey and equipped her with the skills needed to excel in the cruise industry.