Micah Marigliano Cieri
About Micah Marigliano Cieri
Micah Marigliano Cieri is an Explorer Staff at Viking Cruises with extensive experience in the travel and tourism industry, having worked in various customer service roles internationally.
Current Role as Explorer Staff at Viking Cruises
Micah Marigliano Cieri serves as Explorer Staff at Viking Cruises, a role he has held since July 2019. In this position, he is part of a team responsible for enriching the guest experience through organized excursions and educational programs. His extensive experience in the travel and tourism industry, coupled with his international work background, positions him to excel in enhancing customer satisfaction aboard Viking Cruises.
Experience as PlayStation Support Specialist at Sykes Enterprises
From 2018 to 2019, Micah Marigliano Cieri worked at Sykes Enterprises, Incorporated as a PlayStation Support Specialist. During his 11-month tenure in the Berlin Area, Germany, he provided technical and customer support for PlayStation users. This role honed his skills in troubleshooting, problem-solving, and delivering high-quality customer service in a fast-paced environment.
Guest Service Manager Experience at Saffire Freycinet
Micah Marigliano Cieri spent five years as a Guest Service Manager at Saffire Freycinet from 2012 to 2017. In this role, he managed guest relations, ensuring a seamless and pleasant experience for all visitors. His responsibilities included overseeing the guest services team, addressing customer inquiries, and maintaining high standards of hospitality. This position further developed his expertise in managing customer expectations and service quality.
Driver/Tour Guide Role at Marbella Travel
Between 1995 and 2000, Micah Marigliano Cieri worked as a Driver/Tour Guide for Marbella Travel in Costa Rica. He conducted tours for visitors, showcasing local attractions and providing insights into the region's history and culture. This job allowed him to develop strong communication skills, in-depth knowledge of Costa Rica's tourism sector, and a passion for creating memorable travel experiences.
International Work Experience and Travel Industry Expertise
Micah Marigliano Cieri has accumulated significant international work experience, with roles in countries such as Costa Rica and Germany. His diverse background in the travel and tourism industry, including positions in customer service and guest management, underscores his ability to adapt and thrive in various cultural and professional environments. This extensive experience allows him to bring a global perspective to his current role at Viking Cruises.