Milos Ilin
About Milos Ilin
Milos Ilin is a Senior Shore Excursions Staff at Viking with extensive experience in the hospitality industry, having worked in various roles across multiple countries.
Current Role at Viking
Milos Ilin currently holds the position of Senior Shore Excursions Staff at Viking. In this role, he is responsible for organizing and managing shore excursions for the company's guests. His duties likely include coordinating with local tour operators, ensuring guest satisfaction, and troubleshooting any issues that arise during excursions.
Previous Experience at Viceroy Hotel Group
Before his current role, Milos Ilin served as the Duty Manager during the pre-opening phase at Viceroy Hotel Group in Serbia. This position spanned from 2020 to 2022. As a Duty Manager, he was likely responsible for overseeing daily operations, managing the staff, and ensuring that the hotel's pre-opening activities were executed smoothly.
Education in Hotel Management
Milos Ilin studied Hotel Management at The College of Hotel Management in Belgrade, where he earned a Bachelor's degree between 2013 and 2016. His formal education laid a strong foundation for his subsequent roles in the hospitality industry. Additionally, he holds a degree in Turizam from Srednja škola 'Dr Djordje Natošević' in Indjija, achieved over four years from 2009 to 2013.
Skills in Opera PMS
Milos Ilin has proficiency in using Opera PMS, a widely-used property management system in the hospitality industry. This expertise enables him to manage various multi-faceted operations effectively, including reservations, front desk operations, and guest communications.
Experience at Crowne Plaza Belgrade
Milos Ilin has accumulated significant experience at Crowne Plaza Belgrade. He worked there as a Reservations Agent for nine months from 2018 to 2019 and served as an Occasional Banquet Waiter for seven months in 2016. These roles involved managing guests’ reservations, assisting with events, and ensuring high levels of customer satisfaction.