Nicole Bieniarz
About Nicole Bieniarz
Nicole Bieniarz is an International Air Ticketing Agent at Viking Cruises with a diverse background in travel and customer service roles.
Current Title at Viking Cruises
Nicole Bieniarz is currently employed as an International Air Ticketing Agent at Viking Cruises. In this position, she handles ticketing functions, ensuring that clients' travel needs are met efficiently and accurately. Her role involves negotiating with airlines, managing booking confirmations, and providing high-quality service to Viking Cruises' customers.
Education and Expertise
Nicole Bieniarz holds a Bachelor of Science (B.S.) in International/Global Studies from Worcester Polytechnic Institute, earned between 2012 and 2014. She also studied Mathematics and Computer Science at Roger Williams University from 2010 to 2012, where she maintained a high GPA of 3.92. Her varied academic background underpins her analytical skills and global perspective.
Previous Roles at Viking Cruises
Before her current position, Nicole Bieniarz worked as an Air Planning Advisor at Viking Cruises from 2018 to 2020. In this role, she developed a cross-training curriculum for colleagues transitioning into ticketing roles, including creating manuals, practice activities, and presentation materials. In November 2020, she transitioned into the role of Back Office Specialist.
Experience as a Travel Agent
From 2015 to 2018, Nicole Bieniarz was a Travel Agent at the Automobile Club of Southern California in the Greater Los Angeles Area. She utilized her expertise to manage travel arrangements and provide comprehensive travel services to clients. This experience contributed significantly to her proficiency in the travel industry.
Early Career and Various Roles
Nicole Bieniarz's career includes diverse roles that have contributed to her skillset. She worked briefly as a Cast Member at The Disney Store and a Sales Associate at Zumiez in 2012. At DST Systems, she served as a Commingling Mail Sweeper from 2010 to 2011. She was also a Math Tutor at Roger Williams University and worked in customer service roles at Bob's Stores and Friendly's Restaurants.