Norbert O.
About Norbert O.
Norbert O. is a Destination Manager at Viking Cruises, with extensive experience in hospitality and tourism management.
Current Role at Viking Cruises
Norbert O. currently serves as a Destination Manager at Viking Cruises. In this role, he coordinates complex scheduling for hospitality services in Budapest, ensuring optimal staffing levels. He works closely with external suppliers, including hosts, airport, and hotel partners, to uphold the company's high standards of hospitality. Norbert has been instrumental in creating new positions within the company to meet the needs of its expanding operations.
Professional Experience at Viking Cruises
Norbert O. has a long-standing history with Viking Cruises, where he has held multiple positions. From 2011 to 2014, he worked as a Local Host. In 2010, he served as a Program Manager, overseeing operations on the Elbe, Main, Rhine, and Mosel rivers. During his time at Viking Cruises, Norbert has developed extensive knowledge and experience in managing hospitality services and local operations.
Previous Roles in Hospitality and Tourism
Before his current tenure at Viking Cruises, Norbert O. has amassed diverse experience in hospitality and tourism. He worked as a Tour Director for EF Educational Tours from 2008 to 2010, covering various locations in Europe. He also held an internship at the Guggenheim Museum in Venice, Italy, for one month in 2006. Additionally, he gained experience as an Intern - Group Assistant at Osho Miasto, a center in the Siena Area, Italy, from 2008 to 2009.
Educational Background
Norbert O. has a robust academic background, holding two Master of Arts degrees from Pázmány Péter Katolikus Egyetem. Between 2000 and 2006, he studied Art History, Criticism, and Conservation, as well as Italian Language and Literature. This dual expertise has provided him with a rich foundation in both the arts and linguistic skills, which are valuable in his professional roles.
Operational Leadership
In his current role, Norbert O. takes on significant operational responsibilities. He handles most local issues independently, effectively reducing the workload for the head operations office. Norbert also recruits, trains, and supervises a team of skilled local hosts, ensuring they deliver excellent service to meet Viking Cruises' high standards.