Pablo Moles
About Pablo Moles
Pablo Moles is the Program Director at Viking Cruises in Europe, with over 15 years of experience in the entertainment and hospitality industry, having previously worked with Carnival Australia, P&O Australia, and other notable companies.
Company
Pablo Moles currently holds the position of Program Director at Viking Cruises, where he is stationed in Europe. In this role, he is responsible for coordinating all shore-excursion activities and organizing the guest entertainment program onboard. His duties include managing cruise, land reports, daily programs, and vendor vouchers.
Title
Pablo Moles is the Program Director at Viking Cruises. His responsibilities involve organizing and presenting guest entertainment events, handling public announcements, and training the Guest Services Department. He also manages guest complaints professionally and liaises with local suppliers to ensure smooth operations.
Education and Expertise
Pablo Moles has a solid educational background, having studied at Patchway High School, where he achieved 8 GCSEs and 3 A Levels in History, Geography, and Biology. He furthered his education at Soundwell College, earning a GNVQ Level 3 in Leisure & Tourism. Pablo has over 15 years of experience in the entertainment and hospitality industry.
Professional Background
Pablo Moles has extensive experience in the cruise and entertainment industries. He served as Cruise Director at Carnival Australia from 2016 to 2019 and as Deputy Cruise Director at P&O Australia in 2015. Additionally, he worked as Entertainment Manager at Oaklands Country Park in Colchester and held positions at Princess Cruises, Carnival UK (P&O Cruises & Cunard), and Travelscope. Throughout his career, he has held roles that required coordination, entertainment planning, and guest services.
Skills and Responsibilities
Pablo Moles is proficient in operating essential IT programs such as MXP, MS Word, and PPT. His skills cover a broad range of responsibilities, including coordinating shore excursions, organizing entertainment programs, handling public announcements, and managing guest services. He also monitors the implementation and quality of excursions, liaises with local suppliers, and briefs local guides. His role demands staying on top of financial KPI goals and ensuring high-quality guest experiences.