Stacy Lowman
About Stacy Lowman
Stacy Lowman is the Director of Sales Center Communications at Viking in Los Angeles, with over 20 years of experience in HR, Learning & Development, Corporate Communications, and Contact Centers.
Current Role at Viking
Stacy Lowman is presently the Director of Sales Center Communications at Viking based in Los Angeles, California. In this role, she leads communications, knowledge management, and employee engagement strategies for sales center operations, which represent 90% of Viking’s US workforce. She also serves as the chief spokesperson and ghostwriter for the senior executive overseeing global contact center and air operations.
Previous Experience at Bluegreen Vacations
From 2019 to 2022, Stacy Lowman worked as the Director of Talent Development at Bluegreen Vacations' contact centers in Greater Orlando. During her three-year tenure, she focused on talent development initiatives and provided strategic counsel to senior leaders on workforce issues. Her role included the development and execution of training programs aimed at enhancing employee skills and performance.
Background in Communications and Learning
Stacy Lowman has over 20 years of experience in HR, learning and development, corporate communications, and contact centers. Her career includes important roles such as Head of Marketing and Communications at ADP’s Enterprise Learning division, and Director of Training & Development at Cruise Planners HQ. She has provided strategic counsel on workforce issues, crafted communications solutions, and led enterprise change management initiatives. Her expertise spans multiple industries including hospitality, travel, telecommunications, and wholesale distribution.
Educational Background
Stacy Lowman holds a Mini-MBA in Business Management from Rollins College, completed in 2010, and a BA in Communications from the University of North Carolina at Greensboro, achieved in 1998. Her academic background has equipped her with a strong foundation in business management and communication skills, both of which have been pivotal in her professional journey.
Professional Accolades and Certifications
Stacy Lowman is a recipient of the Top 25 HR Executive Workforce GameChanger Award. She is a Certified Change Management Professional, bringing significant expertise in guiding enterprise change management. Her achievements also include constructing full lifecycle recruiting programs and driving employee retention efforts. She has been an architect of organizational development and readiness, executing learning initiatives tailored to business needs.