Steven K. Mc Namara
About Steven K. Mc Namara
Steven K. Mc Namara is a Travel Sales Consultant at Viking Cruises and a Store Operations Associate at Eastern National, with a diverse background in customer service, education, and travel management.
Current Role at Viking Cruises
Steven K. Mc Namara currently works as a Travel Sales Consultant at Viking Cruises in Boston, Massachusetts. He started this role in January 2020. In this position, he assists guests with booking and planning their cruise vacations. With a strong focus on enhancing client experiences, Steven leverages his comprehensive background in operations and quality to ensure customer satisfaction.
Previous Roles at Viking Cruises
Before becoming a Travel Sales Consultant, Steven K. Mc Namara worked as a Customer Services Agent at Viking Cruises from 2018 to 2020 in Boston, Massachusetts. During his two years in this role, he built a strong foundation in customer service, honing his skills in assisting clients and resolving their inquiries.
Employment at Eastern National
Steven K. Mc Namara is also currently employed as a Store Operations Associate at Eastern National, located at Boston National Historical Park in Charlestown, MA. In this role, he manages store operations, ensuring that all aspects of the business run smoothly and efficiently.
Career in Education
Steven K. Mc Namara has experience working in educational settings. He served as a Kindergarten School Aide at Woodland School in Weston, MA for four years, from 2014 to 2018. Prior to that, he worked as a Lunch Monitor at Field School in Weston, MA for five years, from 2009 to 2014. In these roles, he was responsible for assisting young students and ensuring their safety during school hours.
Past Experience in Travel Industry
Steven K. Mc Namara has an extensive background in the travel industry. He worked as a Corporate Travel Agent at Carlson Wagonlit Travel for three years in Burlington, MA, and at American Express Global Business Travel for eight years in Waltham, MA, where he also held the role of Quality Assurance Agent. His experience in these positions has equipped him with robust skills in travel planning and quality assurance.
Educational Background
Steven K. Mc Namara studied at the University of New Hampshire, where he earned a Bachelor of Arts (BA) in Geography and an Associate of Science (AS) in Business Management. His educational background provides a solid foundation in both geographical studies and business principles, which he applies in his professional roles.