Susanne Cheung
About Susanne Cheung
Susanne Cheung is the Product Development Manager - Ocean at Viking Cruises, based in Basel Area, Switzerland. She has extensive experience in the cruise and travel industry, having worked at Expedia Group, Hapag Lloyd Cruises, and Celebrity Cruises, Inc.
Title
Susanne Cheung is currently the Product Development Manager - Ocean at Viking Cruises in the Basel Area of Switzerland.
Current Role at Viking Cruises
Susanne Cheung has been working at Viking Cruises since November 2019. In her role as Product Development Manager - Ocean, she has been responsible for establishing the ocean cruises tour product specifically for the APAC region. Her duties include operations management, product research and development, quality maintenance, revenue reporting, bidding, and contracting.
Professional Experience at Expedia Group
Before joining Viking Cruises, Susanne Cheung worked at Expedia Group in two roles. From 2018 to 2019, she served as a Market Associate. Prior to that, she was a Lodging Content Associate from 2017 to 2018, based in the Munich Area, Germany. These roles involved managing market relationships and lodging content, respectively.
Experience with Hapag Lloyd Cruises
Susanne Cheung has extensive experience in the cruise industry, having worked at Hapag Lloyd Cruises for three years as a Travel Representative (2014-2017) and for two years as an International Hostess (2014-2016). These roles provided her with significant insight into cruise operations and guest relations.
Educational Background
Susanne Cheung holds a Master of Arts (M.A.) in Creating Cultures from Albert-Ludwigs-Universität Freiburg im Breisgau, earned between 2009 and 2011. She also completed her Bachelor of Arts (B.A.) in FrankoMedia und Spanisch at the same university, from 2004 to 2007.