Susen Doering
About Susen Doering
Susen Doering is the Senior Manager of Human Resources for River operations at Viking Cruises in Basel, with extensive experience in HR management within the cruise industry.
Title
Susen Doering is the Senior Manager Human Resources; River at Viking Cruises, based in Basel. She oversees HR operations for river ships.
Current Role at Viking Cruises
Susen Doering is currently employed at Viking Cruises as the Senior Manager Human Resources; River, a role she has held in Basel. Her responsibilities include managing HR operations for a fleet of 13-15 river ships, which encompasses the nautical crew and shoreside support.
Previous Positions at Viking Cruises
Susen Doering's career at Viking Cruises includes multiple key roles. She served as the Manager Human Resources; River - France for five months in 2016. Prior to that, she was the Onboard Human Resources Manager; Ocean from 2015 to 2016. She also held the position of Human Resources Manager; River - Danube/Rhine-Main-Danube from 2011 to 2015.
Educational Background
Susen Doering has a diverse educational portfolio. She completed a CAS in Gesundheitsförderung und BGM in Organisationen at Hochschule Luzern in 2020. In 2018, she earned a CAS in Psychology in the Work Environment 4.0 from ZHAW Zürcher Hochschule für Angewandte Wissenschaften. She holds a Master of Arts in Human Resources Management from Solent University, achieved in 2011. She also studied at Universitetet i Stavanger as an Erasmus exchange student in 2008 and has a Bachelor of Arts in International Cruise Industry Management from Hochschule Bremerhaven, completed in 2010.
Key Contributions and Projects
Susen Doering has been integral to many strategic initiatives at Viking Cruises. She co-supervised sailor apprentices, contributing to the firm becoming the only one in Switzerland to train them. She played a significant role in launching new ships and supported the creation of critical policies including drug & alcohol guidelines and compensation guidelines. Additionally, she was a key player in the Training Ship for Newcomers project and led performance reviews and scheduling for crew development.