Thalía Hernández Valdez
About Thalía Hernández Valdez
Thalía Hernández Valdez is a Hotel Administrator at Viking Cruises with a background in accounting, finance, and hospitality management.
Current Role at Viking Cruises
Thalía Hernández Valdez currently holds the position of Hotel Administrator at Viking Cruises. She began working with the company in February 2019. Her responsibilities entail overseeing hotel operations and ensuring guests have a pleasant stay. Her expertise in hospitality management and customer service plays a crucial role in maintaining high standards of service aboard Viking Cruises.
Previous Experience with Carnival Cruise Line
Thalía Hernández Valdez worked as a Customer Service Agent at Carnival Cruise Line. This engagement lasted for 5 months from 2017 to 2018 in the United States. Her role involved addressing customer inquiries and ensuring a satisfactory guest experience, which enhanced her skills in guest relations and service management.
Experience at RIU Hotels & Resorts
From 2014 to 2017, Thalía Hernández Valdez served as Supervisor de recepción at RIU Hotels & Resorts in Cabo San Lucas, Baja California Sur, Mexico. In this role, she supervised front desk operations, managed staff schedules, and ensured the efficiency of guest check-in and check-out processes. This position significantly contributed to her experience in hospitality management.
Education in Hospitality and Finance
Thalía Hernández Valdez has a comprehensive educational background in hospitality management and finance. She obtained a Licenciatura Internacional en Administración de Empresas de la Hospitalidad from Universidad del Valle de México, which she attended from 2008 to 2012. Furthermore, she pursued a Maestría en Finanzas at Universidad Anáhuac from 2018 to 2019, enhancing her expertise in accounting and finance.
Work Experience in Mexico and the United States
Thalía Hernández Valdez has accumulated professional experience working in both Mexico and the United States. Her roles at RIU Hotels & Resorts and Carnival Cruise Line provided her with diverse operational insights and enhanced her ability to adapt to different work environments. This experience is instrumental in her current role at Viking Cruises.