Todd Hicks
About Todd Hicks
Todd Hicks is a Sr. Employee Relations Generalist at Viking Cruises in the Greater Boston Area, with extensive experience in recruiting, training, payroll, and compliance.
Title and Current Roles
Todd Hicks is currently a Sr. Employee Relations Generalist at Viking Cruises in the Greater Boston Area. In addition to this role, he is also involved in talent acquisition and recruitment for the company in Boston. His responsibilities likely include overseeing employee relations and managing the recruitment process to attract and retain talent within the organization.
Professional Background at Viking Cruises
Todd Hicks began his career at Viking Cruises as a Lead Customer Service Representative from 2013 to 2014. He was then promoted to Reservations Supervisor, a role he held from 2014 to 2016. In September 2019, he started his current role as Sr. Employee Relations Generalist. His tenure with the company has allowed him to develop a deep understanding of various facets of the business.
Previous Experience in HR and Customer Service
Before joining Viking Cruises, Todd Hicks worked at TNT Vacations/Trans National Group as a Human Resources Administrator/Payroll Administrator for 8 years, from 2004 to 2012. He also gained customer service experience at Vantage Deluxe World Travel, where he served as a Supervisor - Customer Service from 2000 to 2003. Additionally, Todd held a supervisory role in Reservations and Operations at Insight Vacations from 1999 to 2000.
Education
Todd Hicks completed his high school education at Wareham High School. His broad professional background and education have equipped him with expertise in full-cycle recruiting, training, payroll, and compliance.