Tomas Kosinar
About Tomas Kosinar
Tomas Kosinar is a Concierge at Viking Cruises with over 9 years of experience in the cruise industry. He previously worked at ON Semiconductor in the Slovak Republic in customer service and program analysis roles.
Current Role at Viking Cruises
Tomas Kosinar currently serves as a Concierge at Viking Cruises. Since starting in May 2014, he has accumulated over 9 years of experience in the cruise industry. His role at Viking Cruises involves ensuring the satisfaction and comfort of guests on board, facilitating a seamless travel experience, and providing personalized assistance as required.
Previous Roles at ON Semiconductor
Before joining Viking Cruises, Tomas Kosinar spent 4 years at ON Semiconductor, holding various roles. From 2012 to 2014, he worked as a Customer Service Representative in the Slovak Republic, where he focused on addressing customer inquiries and resolving product-related issues. Prior to that, from 2010 to 2012, he served as a Service Program Analyst, engaging in program analysis and support.
Educational Background
Tomas Kosinar earned his Master's degree in Economics from Ekonomická univerzita v Bratislave. He studied at the institution from 1997 to 2002, gaining a comprehensive understanding of economic theories and practices over the course of five years. His academic background in economics laid the groundwork for his analytical and customer service skills.
Experience in Customer Service and Program Analysis
Tomas Kosinar has extensive experience in customer service and program analysis. His prior roles at ON Semiconductor equipped him with a diverse skill set including customer relationship management, service support, and program implementation. This experience has been instrumental in his success as a Concierge at Viking Cruises, where he continues to excel in providing top-tier guest services.