Zita Angi
About Zita Angi
Zita Angi is an IT Delivery Analyst at Viking in Basel, Switzerland, with a diverse background in business analysis, service desk support, telesales, and business development.
Current Role at Viking
Zita Angi is currently working as an IT Delivery Analyst at Viking, based in Basel, Switzerland. She began her role at Viking in June 2023. In this position, Zita is responsible for managing IT project deliveries and ensuring the alignment of technology projects with the company's strategic goals. Her responsibilities likely include coordinating with various stakeholders, overseeing project timelines, and ensuring the successful implementation of IT solutions.
Previous Experience at IBM
Before joining Viking, Zita Angi worked at IBM as a Business Analyst from 2020 to 2023. During her three-year tenure at IBM in Hungary, she performed various functions related to business analysis. Her role involved data analysis, process improvement, and ensuring that business requirements were accurately translated into IT solutions. She most likely collaborated with cross-functional teams and used her analytical skills to drive efficiency and effectiveness in business processes.
Career at T-Systems Hungary Ltd.
From 2018 to 2020, Zita Angi was employed at T-Systems Hungary Ltd. as a Service Desk Agent. In this role, she provided technical support and assistance to clients, troubleshooting issues and maintaining high levels of customer service. Her responsibilities included resolving technical problems, managing service requests, and ensuring the smooth operation of IT services. This experience helped her develop strong problem-solving abilities and customer service skills.
Early Career Roles
Zita Angi's early career includes various roles across different industries. She worked as a Telesales Specialist at HRM Center Kft. for nine months from 2017 to 2018 in Budapest, focusing on sales and customer engagement. Prior to that, she served as a Business Development Executive at Hyperion Capital Inc. for six months from 2016 to 2017, where she was involved in business expansion activities and client relations.
Education and Expertise
Zita Angi studied Network and System Administration/Administrator at Budapesti Műszaki Szakképzési Centrum Petrik Lajos, where she achieved a qualification as a System Administrator. Completing her studies in 2016, she gained a foundation in various IT disciplines that have informed her professional career. Her formal education in system administration provided her with a solid grounding in managing IT infrastructures, which she has applied in her various roles throughout her career.