Lacey Witcher
About Lacey Witcher
Lacey Witcher serves as a Quality and Compliance Specialist at Villa of Hope in Rochester, New York, where she has worked since 2017. She holds a Master's of Social Work and has extensive experience in family services and compliance roles.
Work at Villa of Hope
Lacey Witcher has served as a Quality and Compliance Specialist at Villa of Hope since 2017. In this role, she assists program leadership in ensuring compliance with standards set by State agencies and accreditation bodies. She plays a key role in driving quality improvement through conducting internal audits and generating reports. Additionally, she provides training for staff to enhance quality and compliance within the organization, contributing to the overall effectiveness of Villa of Hope's programs.
Education and Expertise
Lacey Witcher holds a Master's of Social Work, which she earned from Nazareth College of Rochester and Brockport University between 2013 and 2015. Prior to this, she completed her Bachelor of Science in Social Work at Nazareth College of Rochester from 2009 to 2013. Her educational background provides her with a solid foundation in social work principles, which she applies in her professional roles.
Background
Before joining Villa of Hope, Lacey Witcher worked at SOJOURNER HOUSE AT PATHSTONE, INC. in various capacities from 2013 to 2017. Her roles included Outreach Family Services Coordinator, Case Manager at Sojourner House, and Family Services Case Manager at Monica Place. Additionally, she gained customer service experience as a Sales Associate at Bath & Body Works and as a Barista at the Jewish Community Center from 2010 to 2016.
Professional Experience
Lacey Witcher's professional experience spans multiple roles in social services and customer service. At SOJOURNER HOUSE AT PATHSTONE, INC., she coordinated outreach family services and managed cases for families in need. Her experience at Bath & Body Works and the Jewish Community Center provided her with skills in customer interaction and service, which complement her social work expertise.