Mercede Mcneill

Mercede Mcneill

Program Manager @ Villa of Hope

About Mercede Mcneill

Mercede McNeill is a Program Manager at Villa of Hope in Rochester, New York, with extensive experience in mental health and social services. She has worked in various roles, including Primary Therapist and Psychiatric Assignment Officer, and possesses strong assessment and communication skills that contribute to client success.

Work at Villa of Hope

Mercede Mcneill has been serving as a Program Manager at Villa of Hope since 2015. In this role, she oversees various programs aimed at supporting youth and families. Her responsibilities include managing a demanding caseload and ensuring that clients receive the necessary support to address their needs. Mcneill collaborates with multiple agencies to enhance the effectiveness of the services provided.

Experience at Rochester Regional Health

Mercede Mcneill has held multiple positions at Rochester Regional Health. She has worked as a Primary Therapist from 2013 to 2015 and is currently a Psychiatric Assignment Officer since 2014. In these roles, she has developed strong assessment skills that help in identifying and addressing clients' needs. Additionally, she has experience as a Behavioral Health Technician from 2009 to 2013, contributing to her extensive background in mental health services.

Previous Roles in Youth Services

Before her current positions, Mercede Mcneill worked at The Center For Youth Services, Inc. as an Emergency Shelter Counselor and Lead Prevention Counselor from 2007 to 2013. She also served as a Career Counselor at Monroe 2 Boces for nine months in 2008-2009. These roles provided her with valuable experience in supporting youth and families facing various challenges.

Education and Expertise

Mercede Mcneill earned her Master of Social Work degree from Nazareth College in 2009. This educational background has equipped her with the knowledge and skills necessary to provide comprehensive services to families. Her expertise includes strong verbal and written communication skills, which she utilizes to enhance collaboration among various stakeholders involved in client care.

Motivation and Client Focus

Mercede Mcneill is motivated to provide comprehensive services that focus on both emotional and practical support for families. Her extensive experience in managing a demanding caseload has enabled her to effectively address the varying environmental stressors faced by her clients. She is dedicated to contributing to clients' success through collaboration with social support agencies and primary care practices.

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