Aistė Sobutienė
About Aistė Sobutienė
Aistė Sobutienė serves as the Senior Director of Customer Support at Vinted, where she has worked since 2020. With a background in customer service and leadership roles, she focuses on enhancing user experience and promoting sustainability in the second-hand fashion industry.
Current Role at Vinted
Aistė Sobutienė serves as the Senior Director of Customer Support at Vinted, a position she has held since 2020. In this role, she focuses on enhancing customer support operations to improve user experience and satisfaction. Her leadership is instrumental in integrating customer support strategies with Vinted's mission to promote second-hand fashion as a primary choice for consumers. Aistė's tenure at Vinted has seen her contribute significantly to the transformation of customer support processes.
Previous Experience at Transcom
Before joining Vinted, Aistė Sobutienė worked as a Customer Service Specialist at Transcom for five months in 2013. This role provided her with foundational experience in customer service, which she later built upon in her subsequent positions within the industry.
Leadership Roles in AIESEC Lithuania
Aistė held multiple leadership positions at AIESEC Lithuania, including Vice President for Talent Management and Sales Team Manager. During her tenure from 2012 to 2014, she focused on talent management and sales strategies, contributing to the organization's growth and development in the local committee in Vilnius.
Educational Background
Aistė Sobutienė completed her Bachelor's Degree in International Business at ISM University of Management and Economics from 2012 to 2016. Prior to that, she studied at Panevėžys Juozas Balčikonis Gymnasium from 2007 to 2012. Additionally, she spent a year at Culver Academies from 2009 to 2010, further broadening her educational experience.
Contributions to Customer Support Innovations
Throughout her career at Vinted, Aistė Sobutienė has played a key role in developing innovative customer support solutions. Her work aligns with Vinted's mission to make second-hand fashion the first choice for consumers, emphasizing sustainability and user satisfaction in customer interactions.