Jovita Popovaite
About Jovita Popovaite
Jovita Popovaite is a Knowledge Audit Specialist at Vinted, with a background in collections and fraud operations at companies such as PayPal and Western Union. She holds a Bachelor's degree in German Studies from Vilniaus Universitetas.
Current Role at Vinted
Jovita Popovaite serves as a Knowledge Audit Specialist DE at Vinted, a position she has held since 2021. In this role, she focuses on ensuring the accuracy and quality of knowledge management processes within the organization. Her work contributes to the overall efficiency of Vinted's operations in the German market. Based in Vilnius, Lithuania, she has been integral to the company's mission of providing a seamless experience for users.
Previous Experience at PayPal
Jovita Popovaite has held multiple roles at PayPal between 2018 and 2021. She began as a Collector in Dundalk, County Louth, Ireland, before transitioning to a Credit Collections Specialist in 2019. In 2020, she took on the role of Seller Fraud Operations Specialist in Dublin, County Dublin, Ireland, where she focused on mitigating fraud risks. Her diverse experience at PayPal equipped her with skills in financial operations and customer service.
Experience at Western Union
Jovita Popovaite worked at Western Union in various capacities from 2015 to 2018. Initially, she served as a KYC Associate in Lithuania for two years, where she was involved in compliance and customer verification processes. Following this, she worked as an Associate Collector (German) for one year in Vilnius. Her roles at Western Union provided her with a strong foundation in financial services and customer relations.
Education and Academic Background
Jovita Popovaite earned her Bachelor's degree in German Studies from Vilniaus Universitetas, completing her studies from 2009 to 2013. This academic background has contributed to her language proficiency and understanding of cultural nuances, which are beneficial in her professional roles, particularly in positions that require communication with German-speaking clients.