Lauryna Isodė
About Lauryna Isodė
Lauryna Isodė is a Manager at Vinted, where she has worked since 2018, leveraging her background in conflict resolution and mentoring to enhance community support. She has experience in IT support and project management, and holds a Bachelor's degree in Public Administration and a Master's degree in Political Science from Mykolas Romeris University.
Work at Vinted
Lauryna Isodė has been serving as a Manager at Vinted, also known as Kleiderkreisel, since 2018. In this role, she has focused on enhancing community support operations. She has played a key role in integrating shipping and delivery solutions into the community support framework, which has streamlined processes and improved service delivery. Her responsibilities also include mentoring team members, which aids in their professional development and contributes to a more effective support team.
Previous Experience at Unity Technologies
Before her current position, Lauryna worked at Unity Technologies as an IT Support Technician for a period of three months in 2018. This role provided her with valuable experience in technical support and customer service, which she has since applied in her management role at Vinted.
Experience at DXC Technology
Lauryna Isodė worked at DXC Technology as a Senior Assistant: Help Desk Technician from 2016 to 2018. During her two years in this position, she developed skills in conflict resolution and customer support, which are essential for her current role in community support management.
Education and Expertise
Lauryna studied at Mykolas Romeris University, where she earned a Bachelor's degree in Public Administration from 2009 to 2013. She furthered her education at the same institution, obtaining a Master's degree in Political Science and Government from 2015 to 2017. Her academic background supports her expertise in mentoring and conflict resolution, which are crucial for her role in community support.
Technical Contributions
Lauryna has contributed to the development of a sidekiq-pool gem and has joined the backend Guild effort to replace Resque with Sidekiq. These contributions reflect her technical skills and commitment to improving operational efficiency within her team.