Raminta Bozaitė

Incident Process Manager @ Vinted

About Raminta Bozaitė

Raminta Bozaitė is an Incident Process Manager at Vinted / Kleiderkreisel in Vilnius, Lithuania, where she has worked since 2022. She focuses on enhancing organizational processes by integrating security into operations and holds certifications in ITIL 4 and Agile SAFe® 5.

Current Role at Vinted

Raminta Bozaitė serves as the Incident Process Manager at Vinted, also known as Kleiderkreisel, since 2022. In this role, she focuses on enhancing organizational processes by integrating security as a key partner, moving away from viewing it as merely a set of restrictive rules. Her position is based in Vilnius, Lithuania, where she has been instrumental in improving incident management practices.

Education and Certifications

Raminta Bozaitė holds a Bachelor of Communications degree from Vilnius University, where she studied Business Information and Knowledge Management from 2012 to 2016. She is also certified in ITIL 4 and Agile SAFe® 5, which highlights her expertise in modern IT service management and agile methodologies. These qualifications support her current role in incident management and process improvement.

Professional Background

Prior to her current position at Vinted, Raminta Bozaitė worked at SEB Global Services in various roles, including ITSM Reporting Analyst and Process Manager from 2017 to 2018, and Service Delivery Responsible for Employee IT Support from 2018 to 2021. She began her career at SEB Global Services as an IT Support Specialist from 2016 to 2017. Additionally, she has experience as an IT Tester at Edrana Baltic and as an Activities Coordinator at Kuglis.

Career Promotion and Company Culture

Raminta Bozaitė actively promotes career opportunities and the company culture at Vinted through various social media platforms. Her efforts contribute to enhancing the visibility of Vinted as an employer and fostering a positive work environment. This engagement reflects her commitment to not only her role but also to the broader organizational culture.

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