Romantė Urbonavičiūtė
About Romantė Urbonavičiūtė
Romantė Urbonavičiūtė is a Customer Support Team Lead at Vinted / Kleiderkreisel, where she has worked since 2016. She holds a Bachelor of Arts in Fashion Marketing and Retailing from Heriot-Watt University, which she completed in 2016.
Work at Vinted
Romantė Urbonavičiūtė has been employed at Vinted, also known as Kleiderkreisel, since 2016. She began her career at the company as a Customer Support Agent, where she provided assistance and solutions to users. In 2018, she advanced to the role of Customer Support Team Lead, overseeing the support team and ensuring effective communication and service delivery. Her tenure at Vinted spans over eight years, during which she has contributed to enhancing customer experience and support operations.
Education and Expertise
Romantė Urbonavičiūtė studied at Heriot-Watt University from 2012 to 2016, where she earned a Bachelor of Arts degree in Fashion Marketing and Retailing. This educational background has equipped her with knowledge and skills relevant to the fashion industry and customer service. Her academic experience complements her professional roles, particularly in understanding customer needs and market trends.
Background
Romantė Urbonavičiūtė has a background in customer support and fashion marketing. Her career at Vinted began shortly after completing her degree, allowing her to apply her academic knowledge in a practical setting. Over the years, she has gained significant experience in customer relations and team leadership within the online retail sector.
Achievements
During her time at Vinted, Romantė Urbonavičiūtė has progressed from a Customer Support Agent to a Customer Support Team Lead. This advancement reflects her commitment to professional growth and her ability to lead a team effectively. Her contributions to the customer support department have played a role in improving service quality and user satisfaction.