Vitali Ivasenka
About Vitali Ivasenka
Vitali Ivasenka is a Technical Support Manager at Vinted, with a strong educational background in business and marketing. He has previously held positions at EPAM Systems and has studied at multiple universities, earning several degrees in related fields.
Work at Vinted
Vitali Ivasenka has been serving as a Technical Support Manager at Vinted since 2020. In this role, he is responsible for overseeing technical support operations and ensuring that users receive effective assistance. His position involves managing support teams and implementing strategies to enhance service quality. Vinted, also known as Kleiderkreisel, is a well-known online marketplace for second-hand clothing and accessories, operating primarily in Europe.
Education and Expertise
Vitali Ivasenka holds multiple degrees in business and marketing. He earned a Bachelor's Degree in International Business Communication from Belarusian State Economic University, specializing in communication technologies in business, from 2010 to 2016. He furthered his education with a Master's degree in Event Marketing from the same institution from 2016 to 2018. Additionally, he completed a Master's degree in International Project Management at Vilniaus universitetas from 2018 to 2020. He also participated in the Erasmus+ Exchange Programme at Universidad de Cádiz, focusing on Digital and Social Marketing in 2017.
Background in IT Support
Prior to his current role at Vinted, Vitali Ivasenka worked at EPAM Systems in various capacities. He began as an IT Service Desk Analyst from 2015 to 2018, where he provided technical support to clients. He then progressed to a Senior IT Service Desk Analyst and Project Coordinator from 2018 to 2020. His experience at EPAM Systems equipped him with valuable skills in IT support and project management, contributing to his expertise in technical operations.
International Experience
Vitali Ivasenka has gained international experience through his studies and work. His participation in the Erasmus Mundus Programme at Universitat d'Alacant from 2014 to 2015 provided him with insights into economic and business sciences, particularly in marketing. The Erasmus+ Exchange Programme at Universidad de Cádiz in 2017 further enhanced his understanding of digital marketing strategies. This diverse educational background supports his role in managing technical support in a global context.